Refund Policy
Introduction
At TaskNaa, we strive to provide high-quality services and a positive user experience. This Refund Policy outlines the conditions under which we offer refunds for our subscription plans and services. Please read this policy carefully to understand your rights and the process for requesting a refund.
1. Subscription Plans
Monthly and Annual Subscriptions: TaskNaa offers both monthly and annual subscription plans. The pricing and features for each plan are detailed on our website.
2. Refund Eligibility
30-Day Money-Back Guarantee: We offer a 7-day money-back guarantee for new subscriptions. If you are not satisfied with our service within the first 7 days of your subscription, you may request a refund.
Non-Refundable Fees: Subscription fees are non-refundable after the 7-day period or if the subscription is canceled after the initial 30 days. Additionally, certain fees, such as setup fees or custom services, may be non-refundable.
3. Refund Request Process
How to Request a Refund: To request a refund within the 7-day money-back guarantee period, please contact our support team at support@tasknaa.com. Include your account details and the reason for your request.
Processing Time: Refund requests will be processed within 7-10 business days. If your request is approved, the refund will be issued to the original payment method used for the subscription.
4. Cancellations
Canceling Your Subscription: You may cancel your subscription at any time through your TaskNaa account settings or by contacting our support team. Cancellations will take effect at the end of the current billing cycle.
No Refund for Partial Billing Periods: No refunds will be provided for partial billing periods or unused portions of the subscription after cancellation.
5. Exceptions
Special Circumstances: Refunds may be considered in exceptional circumstances at our discretion, such as service outages or technical issues affecting your ability to use TaskNaa.
6. Contact Us
If you have any questions regarding this Refund Policy or need assistance with a refund request, please contact us at:
Email: support@tasknaa.com
Changes to Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on our website, and your continued use of TaskNaa after such changes constitutes your acceptance of the revised policy.